Outlook Add-in

The superglue Outlook add-in opens the superglue agent as a side panel next to your email. The agent reads the email that is open, uses your superglue systems and tools, and writes reply drafts for you to review. The add-in works in Outlook on the web, new Outlook, classic Outlook for Windows, and Outlook for Mac.

What to expect

• Reads the open email. The add-in asks only for the Read item permission. The panel follows the email you select.
• Drafts, never sends. superglue writes drafts in your Drafts folder or in the email thread. You review them and send them from Outlook.
• Runs as you. You sign in with your superglue account. The agent can only use the systems, tools, and credentials that your account can access.

Get the add-in file

Download the manifest from app.superglue.cloud/outlook/manifest.xml and save it as manifest.xml. Your superglue contact can also send you the file.

The file contains only links to superglue. It contains no keys or secrets, and it is the same for every organization.

Choose how to install

Option	Who does it	Result
A. For your organization (recommended)	A Microsoft 365 administrator, in the Microsoft 365 admin center	superglue appears in Outlook for the users you choose. Users do not have to do anything.
B. For yourself	Any user, in Outlook. Your organization must allow custom add-ins.	superglue appears only in your own mailbox.

Option A: install for your organization

You must be a Global Administrator or an Exchange Administrator.

1. Open Integrated apps

   Open the Microsoft 365 admin center at admin.microsoft.com. In the left menu, go to Settings → Integrated apps.

2. Upload the manifest

   Click Upload custom apps.

   

3. Select the file

   For the app type, choose Office Add-in. Choose Upload manifest file (.xml) from device and select manifest.xml. Click Next.

4. Choose the users

   Choose Just me to test first, Specific users/groups, or Entire organization. Click Next.

5. Review the permissions

   superglue asks only to read the email that is open (Read item). Click Next, then Finish deployment.

6. Wait for Outlook to show the add-in

   This can take up to 24 hours. Users may have to sign out of Outlook and sign in again.

!

Microsoft can change the admin center labels. If a label is different, follow Microsoft’s guide Deploy add-ins in the Microsoft 365 admin center.

Option B: install for yourself

1. Open the add-ins window

   In your browser, go to aka.ms/olksideload. Outlook opens the Add-Ins for Outlook window. In Outlook, you can also open it from Apps → Get Add-ins.

2. Open My add-ins

   Click My add-ins.

   

3. Find Custom Addins

   Scroll down to Custom Addins.

   

4. Add the file

   Click Add a custom add-in, then Add from File…. Select manifest.xml.

   

   Your organization can disable Add from URL…. Use Add from File….

5. Install

   Outlook shows a warning about custom add-ins. Click Install. superglue now appears under Custom Addins.

!

If Add a custom add-in is missing, your organization blocks custom add-ins. Ask your Microsoft 365 administrator to use Option A.

First use

Every user does these steps once.

1. Open an email in Outlook. Click superglue in the toolbar. In Outlook on the web and new Outlook, it can be under Apps or the … menu.
2. Click the pin icon at the top of the panel. The panel then stays open and follows the email you select.
3. Click Sign in and sign in with your superglue account.
4. When superglue asks, connect Outlook. superglue reads your mail and creates reply drafts through this connection.

Remove the add-in

• For your organization. In the Microsoft 365 admin center, open Settings → Integrated apps, select superglue, and remove it.
• For yourself. In the Add-Ins for Outlook window, open My add-ins, find superglue under Custom Addins, and remove it.